 | |  | | Shipping Policy | |  While we strive to ensure the most up-to-date availability, on occasion very popular items can sell out during the day. We will promptly inform you by e-mail if any items in your order prove to be unavailable.
VERY IMPORTANT ~ PLEASE READPlease note that choosing next day or 2 day air does not always mean your order will be delivered one or two days after you place your order online. The time it takes an item to ship is stated on that item's page. If an item is available for shipment within 3 to 5 business days, for example, and you choose express delivery ( next day or 2 day air ) the item will ship express within 3 to 5 business days. The item will not necessarily be delivered within one to two days after you order. If an item is needed before the longest item ship time, please e-mail us, and we will let you know the soonest we can ship.
Please make sure you enter the CORRECT SHIPPING ADDRESS so your shipment will not be delayed. Federal Express and UPS charge us a special handling fee of $10 for each address correction they have to make. THIS COST WILL BE PASSED ON TO YOU if you have entered an incomplete or incorrect ship to address. (Examples of incomplete or incorrect addresses: Incorrect ZIP Codes, incorrect street numbers, omission of suite numbers, apartment numbers, and/or the use of old street addresses for recipients who have relocated.) Shipments to Alaska and Hawaii will incur additional shipping charges that will be quoted to you via email.
Please note that choosing next day air does not always mean your order will be delivered the day after you place your order online. The time it takes an item to ship is stated on that item's page. If an item is available for shipment within 3 to 5 business days, for example, and you choose express delivery, the item will ship express within 3 to 5 business days. If an item is needed before the longest item ship time, please e-mail us, and we will let you know the soonest we can ship.
Shipping & Handling Charges are as Follows:
Ground Shipping may ship by a variety of carriers.
Shipments to Alaska and Hawaii will incur additional
shipping charges that will be quoted to you via email.
| IF MERCHANDISE TOTAL
IS: |
| $0.00
-
$29.99 |
ADD
$7.99 |
| $30.00
- $69.99 |
ADD
$8.99 |
| $70.00
- $99.99 |
ADD
$10.99 |
| $100.00
- $149.99 |
ADD
$14.99 |
| $150.00 and
over |
ADD
$17.99 | |
Second Day Air is 2 Business Days
- End of Day
No weekend delivery; no P.O. Boxes or FPO/APO
Shipments to Alaska and Hawaii will incur additional shipping charges that will
be quoted to you via email.
|
IF MERCHANDISE TOTAL
IS: |
|
$0.00
-
$29.99 |
ADD
$26.99 |
|
$30.00
- $69.99 |
ADD
$32.99 |
|
$70.00
- $99.99 |
ADD
$48.99 |
|
$100.00
- $149.99 |
ADD
$75.99 |
|
$150.00 and
over |
ADD
$75.99 |
|
Next Day Air is 1 Business Day -
End of Day
No weekend delivery; no P.O. Boxes
or FPO/APO
Shipments to Alaska and Hawaii will incur additional shipping charges that will be quoted to you via email.
| IF MERCHANDISE TOTAL
IS: |
| $0.00
-
$29.99 |
ADD
$54.99 |
| $30.00
- $69.99 |
ADD
$64.99 |
| $70.00
- $99.99 |
ADD
$82.99 |
| $100.00
- $149.99 |
ADD
$119.99 |
| $150.00 and
over |
ADD
$119.99 | |
| | |
| |  | |  |
|
TRACKING INFORMATION
CSA Worldwide estimates shipment and delivery dates based on the typical availability of the items you ordered and the shipping options you selected on Amazon.com. You will find shipping, delivery and tracking information in the order summary in Your Account.
We enter the tracking information for your order into your Amazon account as soon as it is available to us. The entering of your tracking information may not always be at the same time the item shipped. Some products may be shipped from different locations and/or the precise tracking information may not be available to us at the time the order shipped. Further, you should allow time for Amazon to upload the tracking information we send to them. In other words, tracking information not being immediately available does not necessarily mean the package has not shipped. If you have a question as to whether or not your item is on its way, the information of which is not available in Your Account, please call or email us and we will do our best to assist you.
To speed delivery, some shippers like USPS, do not location-scan all of their shipments. When shipping volume is high, particularly around the holidays, packages are processed in bulk and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don't see any tracking data for your shipment and the estimated delivery date has not yet passed, please do not be concerned.
After the estimated delivery date: If your order does not arrive by the estimated delivery date, it may be lost or mis-delivered. Orders shipped via a trackable method (such as UPS) will have tracking information available in Your Account. Please check this information if available and read through the following options:
- Tracking indicates delivered: Please check with your actual mail or UPS/FedEx carrier, then neighbors or other family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, car or even behind bushes. Once you have checked all available sources and are unable to locate the package please email us at info@csaworldwide.com. Please do not notify us that your package is lost by leaving negative feedback. We ship hundreds of packages every day and depend on the carriers to do their job. We cannot assist you if we do not know you have a delivery problem.
- Tracking information indicates the package is undeliverable: If the package is being returned to us as undeliverable you should contact us by email at info@csaworldwide.com to make arrangements to reship the package. We will hold your package for up to 7 days once returned. If we do not hear from you after 7 days, your order will be considered a return and a refund minus shipping and restocking fees (if applicable) will be issued.
|
Shipping Policy
